The performance of our products is key to building trust with our customers. Our Company’s Assurance Team travels thousands of miles each year to check the production quality of our key suppliers, and we independently test our own-brand products against the market leaders, checking that each one is up to the job. This ensures that when customers buy our products they can be confident they are getting the best value for money.
We take pride in being an innovative multi-channel retailer. Customers have access to a range of How To guides, ideas and advice to support them with their home improvement projects, while our Click and Collect and Hourly Delivery services make it even easier to get the products you need, when you need them.
We are taking positive steps to improve energy efficiency and reduce waste from our stores, offices and distribution centres, whilst making a concerted effort to source our materials and products from environmentally responsible suppliers and manufacturers.